Customers using the Bina’s Art mobile app may request deletion of their Shopify customer account and associated personal data.
How to request deletion:
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Open the Bina’s Art app.
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Go to Account & Help.
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Select “Request account deletion.”
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Send the request through Bina’s Art WhatsApp support using the email address or phone number connected to your customer account.
You may also contact us through the contact options available at binasarts.com. We may request information to verify that you own the account before processing the request.
Data that may be deleted includes your customer profile, saved addresses, phone number, email address, marketing preferences and other personal account information.
You may request deletion of selected personal information without closing your entire customer account.
Order, payment, refund, fulfilment, fraud-prevention and tax records may be retained where required for legal, accounting or business obligations. These records may be retained for the period required by applicable Indian law, up to eight years.
Payment-card details are handled securely by Shopify and its payment providers. The Bina’s Art mobile app does not store payment-card details.
Deletion requests are normally processed within 30 days after identity verification.
